Deborah,
We appreciate your efforts but we apologize for the difficulties. Mostly the AVG folders may require the administrative privileges to remove them in normal mode. We can resolve this issue by uninstalling AVG in safe mode. Please reboot your device http://avgclick.me/rebootintosafemode in safe mode and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
Then kindly remove the AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files. Please go to c: drive-> program files and delete the AVG files. Reboot your device in normal mode and check for the issue.
Let us know if you face any difficulties. Thank you.
when trying to uninstall avg free antivirus it starts then gives me the following:
General error (0x0782) error code 0xc0070782 and trying to stop avg svc it shows— unable to stop the operation could not be completed the requested control is not valid for this service i am on a HP 15 notebook windows 10 the reason i want to uninstall is due to it freezing up just a 1/4 way into it and will not budge any help would be greatly appriciated.
Deborah,
We appreciate your efforts but we apologize for the difficulties. Mostly the AVG folders may require the administrative privileges to remove them in normal mode. We can resolve this issue by uninstalling AVG in safe mode. Please reboot your device http://avgclick.me/rebootintosafemode in safe mode and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
Then kindly remove the AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files. Please go to c: drive-> program files and delete the AVG files. Reboot your device in normal mode and check for the issue.
Let us know if you face any difficulties. Thank you.