AVG Window Won't Close

Hello Donna,

I am sorry for the inconvenience caused.
Please be informed that the older version installation link of AVG is no longer available.
The downloads page https://www.avg.com/download has only the latest 2017 version.
We planned to make the latest 2017 version as a standard one and that is the reason we implemented forced upgrade of its version to customers.
The latest version has many changes in appearance and settings and if you have any feedback please explain it here, we will forward it to developers team.

Hello. Had Antivirus Free 2015 installed very happy with it except the pop ups. Two days ago accidentally clicked an internet security window which ruined my installation. No longer can connect to internet reliably. Tried to rollback install. Didn't work. Was a wierd hybrid of the two with antivirus mention in the change scree but software maintained internet security banner. So had to uninstall entirely. Then Antivirus wouldn't install citing not enough space. Bollucks. Had to delete the AVS folder from C:/ AND empty the trash before I could get it installed again. After all that the Free window will not close. 1) How do I close the window at will 2) How do I get Free 2015 back. This is an absurd amount of trouble.

Hello Donna,

I am sorry for the inconvenience caused.
Please be informed that the older version installation link of AVG is no longer available.
The downloads page https://www.avg.com/download has only the latest 2017 version.
We planned to make the latest 2017 version as a standard one and that is the reason we implemented forced upgrade of its version to customers.
The latest version has many changes in appearance and settings and if you have any feedback please explain it here, we will forward it to developers team.

I request you to run the AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove the traces of AVG program.
Please download the AVG Antivirus free installation file from the downloads website: https://www.avg.com/download
Please make sure that you select "Basic Protection" during the installation to get the free version installed.
You will receive the campaign popups to download other products of AVG if you install AVG free Antivirus, we are working on major update to implement best and efficient option to stop campaign popups based on free, trial and paid users. This process will take time but assure you that it will be done as soon as possible.