Temp fix for avg firewall and windows 10 mail app sync issue, leaving C:\WINDOWS\SYSTEM32\SVCHOST.EXE set to Advanced Settings. In the Firewall / Applications / Host Process For Windows Services "C:\WINDOWS\SYSTEM32\SVCHOST.EXE". Hilight it and Click Edit. Then edit the HTTP Client rule, adding the needed ports (ie. yahoo) to remote ports. (80-83,465,993)
I found the solution. I use AVG too and I had issues syncing a gmail account. Basically, you go to your firewall settings and click on the tab which lists all the rules for applications (The tab is called "Applications"). You then find the ones labeled Host Process for Windows Services. The Domains for these applications should be: "C://Windows/System32/svchost.exe and C://Windows/SYSWOW64/svchost.exe"
Enable/Allow these to bypass the firewall and the app should be working.
Hello Kenton. For your information we didn't suggest this as a solution. The customer named Ernie who created this post informed that this got worked. However we immediately replied that not to follow this solution since there will be a huge chance for PC getting infected. We have escalated this to our concerned team and we are not sure of the time frame for this solution. I would request you to keep checking this thread. Thank you.
Hello Ernie,
We apologize for the inconvenience caused. We have sent you an email to get an additional support to fix this issue.
Please do not hesitate to contact us for any further assistance.
Thank you.
When will AVG have a solution to this problem that does not compromise security? If no ETA, will look for other solutions because I need mail to work!
I've seen this solution suggested elsewhere. AVG needs to make this more public as this is a bad solution. Malware often run as svchost and this would allow any malware running as that to bypass your firewall. DO NOT consider this to be a permanent solution.
Having said that, how can this be taking so long?
As I posted in a Question I had, think AVG is waiting for their free Windows 10 update to test.
Hello Ernie. I'm sorry about the inconvenience. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1.Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2.Run the downloaded tool.
3.Click Accept to confirm the license agreement, and then click Continue.
4.Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5.Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information. Thanks.
Thank you so much, Ernie for sharing the workaround and I am so glad that your issue has been resolved. Thank you.
The problem I have is the the Mail App on Windows 10. In order for me to sync other accounts other then my microsoft account. For example my Gmail account. I have to shut off my AVG Firewall for it to sync. This is very inconvienient to do all the time. Will there be a fix for this soon???
I have not seen a "good fix" on this website. The proposed work arounds above leave vulnerability to the system. Any updates?
Hello Ernie. I'm sorry about the inconvenience. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1.Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2.Run the downloaded tool.
3.Click Accept to confirm the license agreement, and then click Continue.
4.Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5.Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information. Thanks.
Hello Ernie,
We apologize for the inconvenience caused. We have sent you an email to get an additional support to fix this issue.
Please do not hesitate to contact us for any further assistance.
Thank you.
Thank you so much, Ernie for sharing the workaround and I am so glad that your issue has been resolved. Thank you.
Hello Ernie. Please have a look at this article given: http://avgread.me/1G3omO8 . Please feel free to contact us if you are facing any issue. Thank you.
I've seen this solution suggested elsewhere. AVG needs to make this more public as this is a bad solution. Malware often run as svchost and this would allow any malware running as that to bypass your firewall. DO NOT consider this to be a permanent solution.
Having said that, how can this be taking so long?
Hello John. Apologies from AVG, we are aware of this issue and our engineers are working towards the resolution. It will be taken care of as early as possible. Thank you for your understanding.
Hello Ernie. I strongly believe that it is not the safe solution as you allowed all svchost communication. This issue has been escalated to our concerned department and we will have official solution soon, I would request you to keep checking this thread for the solution. Thank you.
Hello Kenton. For your information we didn't suggest this as a solution. The customer named Ernie who created this post informed that this got worked. However we immediately replied that not to follow this solution since there will be a huge chance for PC getting infected. We have escalated this to our concerned team and we are not sure of the time frame for this solution. I would request you to keep checking this thread. Thank you.
I found the solution. I use AVG too and I had issues syncing a gmail account. Basically, you go to your firewall settings and click on the tab which lists all the rules for applications (The tab is called "Applications"). You then find the ones labeled Host Process for Windows Services. The Domains for these applications should be: "C://Windows/System32/svchost.exe and C://Windows/SYSWOW64/svchost.exe"
Enable/Allow these to bypass the firewall and the app should be working.