Rob,
We are sorry to hear about the inconvenience caused. In this case, we suggest you to perform a force restart and reboot your device in normal/safe mode. Before restarting the computer, make sure to unplug all the USB cables (eg: Printer, Scanner, HDD) After reboot, please uninstall your AVG program using our AVG remover tool.
Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:, remove it and check if that fix this error. Thank you.
I finally managed to do the anniversary update for windows 10… as soon as i turned my P.C on this mornign AVG needed to update so i duly did thinking i'd get it out of the way.
problem is i now cant get past the black screen with watchdog prompts on it…
Rob,
We are sorry to hear about the inconvenience caused. In this case, we suggest you to perform a force restart and reboot your device in normal/safe mode. Before restarting the computer, make sure to unplug all the USB cables (eg: Printer, Scanner, HDD) After reboot, please uninstall your AVG program using our AVG remover tool.
Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:, remove it and check if that fix this error. Thank you.