Hello Oliver,
We regret to hear that you are experiencing issues with AVG installation. Could you let us know whether it is a free version or a paid version of AVG you are installing? Please check if you have any conflicting anti virus apps on your PC and uninstall them.
We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance. Thank you.
I have an error message when trying to download avg "
Description: General error (0x0643)
Error code: 0xC0070643"
Hello Oliver,
We regret to hear that you are experiencing issues with AVG installation. Could you let us know whether it is a free version or a paid version of AVG you are installing? Please check if you have any conflicting anti virus apps on your PC and uninstall them.
We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance. Thank you.