AVG won't install

AVG Protection
5

Thanks for your reply. I tried to install AVG as the first thing to install after a windows refresh whch deleted all my software. After trying several times I installed Lavasoft Ad Aware to have some safety. Windows defender seems to operating, 
Regards

4

Hello John,
We understand it is disappointing when you receive error message during installation.
Could you please confirm whether you have any other security programs like McAfee installed in your computer?
This error generally occurs when there is any traces of older version of AVG or any other conflicting antivirus in your computer.
Thank you.

1

Hi

I am installing AVG basic anti virus free version into Windows 8.1. It stops part way thru installation with
Installation Failed

Error code: 0xE001C046
Description: Event exec_finished

Tried
AVG Remover.exe
AVG Reset Access.exe
avg_remover_stf_x64_2015_5501.exe

Haven't seen any difference when trying to reinstall again after using the above exe's. I will be very grateful for any help or ideas.
3

Hello John,
Thank you for getting back to us.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Thank you.

2

Thanks for your reply. I tried to install AVG as the first thing to install after a windows refresh whch deleted all my software. After trying several times I installed Lavasoft Ad Aware to have some safety. Windows defender seems to operating, 
Regards