AVG won't install

Hello Jade,

We are here to help.
You have an active trial subscription of AVG TuneUp Unlimited under your account. May I ask you what exactly happens when you try to re-install the program?
Unfortunately, we are unable to view the screenshots you provided here. Could you please refer this article and re-send us with the screenshot?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

I did that also, no difference unfortunately.

Okay, Jade. 
We appreciate your efforts. 
Please use AVG Clear tool to remove the traces of AVG as suggested here: 
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software and follow the steps provided in this https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-DNS article.
Reinstall AVG Antivirus Free and check the status: https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free

Hello Jade,

We are here to help.
You have an active trial subscription of AVG TuneUp Unlimited under your account. May I ask you what exactly happens when you try to re-install the program?
Unfortunately, we are unable to view the screenshots you provided here. Could you please refer this article and re-send us with the screenshot?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

I got it from the UK site, Download Free Antivirus Software for PC | AVG Virus Protection
The link you gave me resulted the same

Jade, thank you for the screenshot.

Where did you get the download file of AVG?

Try to download it from our official AVG website and check for the issue again https://www.avg.com/en-us/installation-files

Jade, 
Sorry to hear that the issue persists, we appreciate your efforts in trying to resolve the issue. 
We have sent you an email with the link to get connected with our technical team. Please follow that steps and you will be able to resolve the issue.