Hello Erik,
We are really sorry for the inconvenience caused. We will check and help you to resolve the issue. We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you.
I have the same problem. After the latest app update AVG deleted shortcut to IIbit. Put IObit.exe in quarantine. Can't use Iobit. Reinstalled Iobit and put folder Iobit in exeption. Now yesterday AVG deleted Iobit unistaller update.exe, And now It won't update.
TIf this continue,i will drop AVG .I've had AVG installed for nearly 10 years, but this will make me changew my mind.
AVG must fix this very soon or i will delete AVG for good
Hi Gord,
We apologize for the inconvenience caused.
Could you share us the screenshot of the error message you get when trying to install iobit?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have the same problem. After the latest app update AVG deleted shortcut to IIbit. Put IObit.exe in quarantine. Can't use Iobit. Reinstalled Iobit and put folder Iobit in exeption. Now yesterday AVG deleted Iobit unistaller update.exe, And now It won't update.
TIf this continue,i will drop AVG .I've had AVG installed for nearly 10 years, but this will make me changew my mind.
AVG must fix this very soon or i will delete AVG for good
Unable to install the free version V10.0.2. I presently have v 9.5.0.15. "AVG has put it in quarantine. Infected File Rep Malware" Another popup "Windows can not access the specific device path. You may not have the appropriate permission to access the item." I used iobit uninstaller for years and never had a problem updating it. Can anyone advise me what to do?
We apologize for the inconvenience caused.
Could you share us the screenshot of the error message you get when trying to install iobit?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.