Hi Katrina,
I am sorry to hear about the inconvenience caused. It is not possible to have the free and trial version of AVG simultaneously installed. Please uninstall AVG completely from your PC as suggested in this article http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then download the free version from this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe .
Hi. I currently own AVG Antivirus Free, and had a trial of Internet Security that has expired. I'm trying to scan my computer for viruses, but when I click "Scan Now" or click the Antivirus Free tab, it gives me a page saying my Internet Security trial has expired, and tells me to buy the full version. I don't see what this has to do with Internet Security, and really want to scan my computer. Help?
Katrina,
From your earlier post, I understand that your AVG Internet Security trial version has got expired. So please uninstall the expired trial version and reinstall AVG Free Antivirus as mentioned by our technician in previous post.
Thank you.
No, I had the trial of Internet Security, not AVG.
Hi Katrina,
I am sorry to hear about the inconvenience caused. It is not possible to have the free and trial version of AVG simultaneously installed. Please uninstall AVG completely from your PC as suggested in this article http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then download the free version from this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe .
No, I had the trial of Internet Security, not AVG.