Hi There,
I have a Mac Book (mid 2010) and AVG will not stay connected to MyAccount ZEN network. I have followed other posts here and i have uninstalled, rebooted and reinstalled in accordance to the readme posts from AVG. When i connect to My Account, it connects, then instantly looks for updates and then disconnects me from my account ZEN network.
Any help would be great
Tim,
We appreciate all your efforts in trying to resolve the issue., we apologize for the difficulties. We have sent you an email instruction to collect the log files required for escalation. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you!