Hi,
I just wanted to say thank you - I used the removal tools you recommended and it now seems (fingers crossed) to have re-installed correctly!
Many thanks
Rosie
Hi,
For the last couple of weeks I have had a pop-up saying that my AVG Anti Virus is out of date - when I click on it, I get the 'update now' option but it refuses to update. The update starts, then a second later stops and says another update is running.
I've now tried uninstalling AVG and reinstalling as I was getting more error messages, however it now won't re-install either. I get 'installation failed' and a message saying to restart (which I've tried more than once), and then another saying that Internet Security cannot be installed as another AVG product is incompatible with it - although they were all working fine until recently.
Despite having subscriptions to AVG Tune Up and Internet Security listed in my subscriptions, only PC Tune Up is now working on my computer, and the antivirus subscription has disappeared completely.
I would appreciate any support as I am now paying for products that aren't working, and which have all stopped working without me making any changes.
Many thanks
Rosie Barker
You are most welcome, Rosie. If you face any difficulties, you can always contact us. We work around the clock.
Hi,
I just wanted to say thank you - I used the removal tools you recommended and it now seems (fingers crossed) to have re-installed correctly!
Many thanks
Rosie