Avg yahoo error handler

AVG Performance
8

Hi John,

Thank you for providing us the screenshots. We request you to check that you have installed only the AVG Secure Safe Add-on only. Please check that you don't have any other Add-on installed like Safe Price or Web TuneUp. If you have installed, please remove them from Control Panel.

Thank you.

7

Hi John,

We understand your concern, we'll definitely help you with that. We apologize for the inconvenience caused. Could you please confirm whether you have installed the AVG Secure Search on your Web browser and your default search engine is set to Yahoo? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.

Thank you.

1

When trying to make a purchase on ebay on my desktop pc, before I can make my bid the page changes to avg yahoo error handler, with pic in the search box.

I have noticed that others have experienced this problem, and you have asked what search engines they have registered with their browser. Having experienced this error I removed all search engines other than google, and my browser of choice is firefox.

Please can you advise how to get rid of this error.

Thanks

John Leeson

5

I have checked my add ons, and have avg web tune up installed, are you saying I should remove this?

When I remove the add on I get the message "AVG Web TuneUp alerts you before you visit dangerous web pages to make sure your identity, your personal information and your PC are kept safe", so the add on seems to be protecting my internet access…

2

John, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

6

Hello John,
Please refer this link to uninstall AVG Secure search from your browser https://support.avg.com/SupportArticleView?l=en&urlName=How-to-uninstall-AVG-Toolbar-homepage-and-Secure-Search-from-your-browser
If the issue persists, please try to reset your web browser.
We have already reported this to our developers team and soon the issue will be fixed.
Thank you.

4

Hi John,

Thank you for providing us the screenshots. We request you to check that you have installed only the AVG Secure Safe Add-on only. Please check that you don't have any other Add-on installed like Safe Price or Web TuneUp. If you have installed, please remove them from Control Panel.

Thank you.

3

Hi John,

We understand your concern, we'll definitely help you with that. We apologize for the inconvenience caused. Could you please confirm whether you have installed the AVG Secure Search on your Web browser and your default search engine is set to Yahoo? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.

Thank you.