Karen,
Thank you for choosing AVG and we regret for any inconvenience caused to you. Please try to repair Zen app as per the steps below.
To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance.
I am trying to access avg zen on my computer to add another device as I have AVG internet security unlimited devices. I see an arrow that say's avg zen and when i click on the arrow it won't go back. I am in the scan section of avg. I am not sure how to add devices any other way as this is how the instructions were telling me to do it.
Karen,
Thank you for choosing AVG and we regret for any inconvenience caused to you. Please try to repair Zen app as per the steps below.
To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance.