AVG Zen blocking e-mail connection to MS Office Exchange Server

AVG Performance
6

Peter, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Db03AAC).
AVG Guru

1

I updated my AVG Zen (build: 1.126.2.56387) and found my Outlook was failing to connect to the Exchange Server sporadically and intermittently. After a week of messing about and process of elimination I have now found that the second I disable AVG, my e-mail connects perfectly.

I re-enable AVG and with 10-minutes my Outlook shows a "failed to connect to server" message and icon.

I need this fixing AVG otherwise I will need to unistall you and go back to McCafe!

Any help greatly appreciated!

2

I didn't multi post! Your system duplicated it!!

You gave an answer to run the repair tool. I've done that and it hasn't worked!

What do I do now?

3

Peter, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

4

Hello Peter,
We regret for the inconvenience caused. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.

5

Peter, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Db03AAC).
AVG Guru