AVG Zen do not activate AVG Tune Up 2014

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10

It works now.
But that was really tricky. It wasn't done with just using the removal tool. Uninstallations of other AVG software failed, manual removing of a lot of folders and registry entrys were needed and so on…
Any user who do not have further knowledge in computers and especially windows would never get that running today.

9

The best answer (up till now) does not provide me with a simple solution to get TuneUp working under the new Zen/ AVG Pro umbrella. Please, give a simple procedure in listed steps. I do not want to have Support take over my computer to fix it.

4

Tobias, Have a look @ the article (https://support.avg.com/SupportArticleView?urlname=AVG-Protection-or-Performance-subscription-expired-after-installation-of-another-product) again covered in the Zbynek | AVG Employee (AVG Technologies) posting.
AVG Guru

2

AVG Zen did not activate my PC TuneUp 2014. I have a abonnement of AVG Performance.
On my computer at home, with Windows 8.1 and my mobile phone everything works fine.
But on this laptop here, it was a fight to install AVG Zen. As it did not worked, i only installed PC TuneUp 2014. Now i got it installed, but AVG PC TuneUp 2014 still report, that it's not activated.

1

It works now.
But that was really tricky. It wasn't done with just using the removal tool. Uninstallations of other AVG software failed, manual removing of a lot of folders and registry entrys were needed and so on…
Any user who do not have further knowledge in computers and especially windows would never get that running today.

3

Tobias, Tuneup remnants you can use the removal tool (http://www.avg.com/filedir/util/TuneUp_Remover.exe).
AVG Guru

7

Thanks for the link, now, i know what's the problem. But not how to solve it, that's now explained.
They say, there are some remnants from the old TuneUp Utilities 2014. But i need to know, where i have to look. The installation of AVG PC TuneUp uninstalled it during itselfs installation.

6

I already read that faq article from the linked thread. I went through the mentioned steps, but it didn't changed something.

5

Tobias, Have a look thro' this link (https://support.avg.com/answers?id=906b0000000D3xtAAC) particularly the Zbynek | AVG Employee (AVG Technologies) 1st posting.
AVG Guru

8

The best answer (up till now) does not provide me with a simple solution to get TuneUp working under the new Zen/ AVG Pro umbrella. Please, give a simple procedure in listed steps. I do not want to have Support take over my computer to fix it.