HI Paula, have you had an AVG product installed on your computer before? If so, please run the AVG removal tool from Install AVG on your PC, Mac | AVG installation files. Once the removal tool has been run, please try to install AVG Zen again. This will ensure that any previous version of AVG will not conflict with AVG Zen.
Thanks
Matthew Simm
I have tried several times to install AVG zen on my computer and it does not finish the install, instead it always has an error message 'unexpected error'. Can anyone help with this?
HI Paula, have you had an AVG product installed on your computer before? If so, please run the AVG removal tool from Install AVG on your PC, Mac | AVG installation files. Once the removal tool has been run, please try to install AVG Zen again. This will ensure that any previous version of AVG will not conflict with AVG Zen.
Thanks
Matthew Simm