Hello Nico,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them from the PC and you should be able to resolve your issue.
Thank you.
Im having the exact same problem. Could you please forward me the solution? Thanks.
I have added my families cellphones and tablets to my AVG Ultimate subscription. I now have 7 messages in the Zen Message Centre that ranges from a first scan that needs to be done to ant-theft that needs to be setup. I have already done all of these after installing and linking the software to my account.
On one of the cellphones I was stupid enough to ask the scan to be done remotely via my PC. It still shows that it is scanning and it has been doing that for the past FIVE days! There is however no activity going on on the cellphone in question.
So, how on earth to I stop this scan and remove those messages?
Hello Nico,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them from the PC and you should be able to resolve your issue.
Thank you.
Im having the exact same problem. Could you please forward me the solution? Thanks.
Hello Eduardo,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000DyHn .
Thank you.
User Eduardo Calonego has posted their own topic (https://support.avg.com/answers?id=906b0000000DyHnAAK).
AVG Guru