AVG Zen / PC Tuneup connecting issues

Other products
5

Hello Ashley,
We regret for the inconvenience caused. Please use this link to uninstall AVG completely http://avgread.me/1DEtNP0 . Then reinstall AVG Tune up unlimited using this link http://avgread.me/1If7pzz .
Thank you.

1

I purchased AVG PC TuneUp. When I open Zen and try to connect to AVG MyAccount it gives me this response " Sorry, we've run into a problem. Please try again later. " I have tried for two weeks with the same message. I CAN NOT activate my subscription. I have tried to uninstall and reinstall and still get the same issue. Please help!!!

2

Did what you said. Still have the same issue. " Sorry, we've run into a problem. Please try again later. "
I am running an old OS. Windows XP, Home Edition, SP3.
Not sure if that is an issue.

3

Hello Ashley,
We regret for the inconvenience caused. Please use this link to uninstall AVG completely http://avgread.me/1DEtNP0 . Then reinstall AVG Tune up unlimited using this link http://avgread.me/1If7pzz .
Thank you.

4

Hello Ashley,
We have sent you an email with instructions to get additional support and fix this issue.
Please get back to us if you feel any difficulty with the instructions.
Thank you.