Hello Stavroula.
We regret the inconvenience caused. Did you use any trial version of AVG PC Tuneup on your laptop before purchasing paid subscription?
Thank you Aravind, all sorted out!
Hi!
I just bought the package and it installed fine at my pc, but at my laptop that's not the case. Protection installed immediately right after I logged in to my AVG account, but Performance stopped installing at 62% and that was 2 days ago.
Please help!
I just bought the package and it installed fine at my pc, but at my laptop that's not the case. Protection installed immediately right after I logged in to my AVG account, but Performance stopped installing at 62% and that was 2 days ago.
Please help!
Hello Stavroula.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Hello Stavroula.
We regret the inconvenience caused. Did you use any trial version of AVG PC Tuneup on your laptop before purchasing paid subscription?
Hello Stavroula,
Thank you for the detail explanation.
To get your issue fixed, we request you to run AVG remover tool in your pc to remove the traces of it and then install AVG Ultimate back in your pc.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Thank you for the detail explanation.
To get your issue fixed, we request you to run AVG remover tool in your pc to remove the traces of it and then install AVG Ultimate back in your pc.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Hello Stavroula,
Sorry for the inconvenience caused.
We understand that you are experiencing issue with installing AVG Performance.
May I know the exact error message you have received while you tried to install?
Thank you.
Sorry for the inconvenience caused.
We understand that you are experiencing issue with installing AVG Performance.
May I know the exact error message you have received while you tried to install?
Thank you.
Thank you Aravind, all sorted out!