Hello Terry,
I understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused.
Please be informed that since refund have been applied for AVG Performance, you are no longer have AVG Performance in your account and it have expired. To stop those popup we request you to purchase AVG Performance and activate your product using AVG Myaccount after the purchase, your issue will be fixed. To make your purchase easier we request you to contact our AVG Billing team via the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative will help you with it.
Please feel free to contact us for any further assistance. Thank you.
I recently received a refund for AVG Performance, as that was not the product I needed or meant to order, but now I keep getting a popup window every time I start up my computer letting me know that AVG Zen full performance has expired. I want the popup window removed from my computer - I don't need a continuous reminder that I don't have a product I didn't need in the first place. Would appreciate any assistance with this issue.
Hello Terry,
I understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused.
Please be informed that since refund have been applied for AVG Performance, you are no longer have AVG Performance in your account and it have expired. To stop those popup we request you to purchase AVG Performance and activate your product using AVG Myaccount after the purchase, your issue will be fixed. To make your purchase easier we request you to contact our AVG Billing team via the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative will help you with it.
Please feel free to contact us for any further assistance. Thank you.