AVG Zen Protection Pro

Hello Norman,
We apologize for the inconvenience caused.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the AVG Zen screen and AVG Internet Security? so that we can diagnose the exact issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.

My Zen Protection Pro has been continually upgrading for more than 12 hours; Plus I'm being informed of a problem with my Firewall and to upgrade to Performance Pro, with advanced Firewall protection, when I already installed and paid for Protection Pro, only 2 weeks ago.
Can anyone tell me what's going on?

Hello Norman,
We apologize for the inconvenience caused.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the AVG Zen screen and AVG Internet Security? so that we can diagnose the exact issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.