AVG ZEN "Well this is embarrassing"

AVG Performance
1

I was asked to restart. It didn't work.  I received the message in topic and said to contact Customer Care.  I updated AVG subscription in February.  I cannot get on to the internet, 

My subscription was to cover home PC and phone.  Can you please confirm that my phone is protectected.

Thanks,
DL

4

Hello Diane,
Thank you for contacting us. We see that you purchased AVG Protection multi device. With this product, your Windows PC and android mobile. Are you experiencing an issue with AVG on your mobile now?

2

Diane, AVG Protection PRO…
Advanced antivirus for Windows, Mac, & Android
Zen Dashboard to protect everything from a single screen
Security updates pushed to you in real-time
Install on UNLIMITED computers & mobiles
AVG Guru

3

Hello Diane,
Thank you for contacting us. We see that you purchased AVG Protection multi device. With this product, your Windows PC and android mobile. Are you experiencing an issue with AVG on your mobile now?