Hello, greetings from AVG.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
The transaction details show that you bought the product from a reseller. When you buy AVG from an authorized reseller, you will receive a unique code which must be used to register the product with us.
I have sent an email requesting you to share that code to help you further.
If you did not receive the unique code, please contact the reseller.
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Hello, greetings from AVG.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
The transaction details show that you bought the product from a reseller. When you buy AVG from an authorized reseller, you will receive a unique code which must be used to register the product with us.
I have sent an email requesting you to share that code to help you further.
If you did not receive the unique code, please contact the reseller.