Jennifer,
You should install the below MSVCP files to resolve the issue. Download and install / repair the below links.
32-bit:
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
64-bit:
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error and follow the suggested steps to restart the services.
Repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG the installation file, restart your device and check if it helps.
Jennifer,
You should install the below MSVCP files to resolve the issue. Download and install / repair the below links.
32-bit:
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
64-bit:
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error and follow the suggested steps to restart the services.
Repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG the installation file, restart your device and check if it helps.