Hello Ron,
This isn't the expected behavior.
We regret for the inconvenience caused.
We have escalated the case to our senior team. We will get back to you once we get a reply from them.
Your patience is appreciated.
Hi Ron,
I had a check with my technical team about this issue. We learnt that this issue is related with MS Windows and find the below articles which will help you in resolving the issue:
https://www.sevenforums.com/performance-maintenance/156855-windows-experience-index-failed.html
https://www.sevenforums.com/tutorials/79177-windows-experience-index-reset.html
Thank you.
Hi Ron,
I had a check with my technical team about this issue. We learnt that this issue is related with MS Windows and find the below articles which will help you in resolving the issue:
https://www.sevenforums.com/performance-maintenance/156855-windows-experience-index-failed.html
https://www.sevenforums.com/tutorials/79177-windows-experience-index-reset.html
Thank you.
THIS IS NOT AN ANSWER
avgArDisk.sys has stopped my laptop from working properly. I have been coming back for days after repeatedly asking for help to remedy the problem with avgArDisk.sys
Hi there.
5th December 2019
Windows updated today however nothing changes as regards me not being able to get 'on' my laptop as I have always done by entering my correct password and logging into Windows.
Windows 7 Home Premium
Service Pack 1
Hewlett-Packard
HP G56 Notebook PC
Pentium (R) Dual-Core CPU T4500 @ 2.30GHz 2.29 GHz
RAM: 4.00GB
64-bit Operating System
Please can someone reply as occasionally having access via Safe Mode every now and then because of avgArDisk.sys will not permit me to run any other modes, to fix the problem that is that same file avgArDisk.sys, is an irony that wore instantly thin when I lost proper access to my laptop.
I have accidentally posted this matter as an answer on another thread.
It had been days since avgArDisk.sys completely messed up me being able to use my laptop.
In Safe Mode (and No other version of Safe Mode), after getting 'stuck' (hangs) @ avgArDisk…sys for a while, the windows login in page appears. I can type in my password and it is recognised and allows me to login in Windows.
I cannot do that on any Safe Mode option, ie networking etc because the system gets to avgArDisk.sys and just hangs then restarts.
When the laptop starts normally and the Windows 7 login page appears and I put in my correct password it says the my User Interface does not recognise me. Nb: This self password is used in Safe Mode and allows me to login Windows 7
This is a much reported problem since at least April 2019 here and before that in Windows forums.
I simply want to get proper access to my laptop before avgArDisk.sys changed all that.
Please reply.
I don't have a Windows 7 disk. Safe Mode in essence just let's me on.
Please reply with a right and proper solution/patch for the commonly occurring error.
Thanks
AGAIN THIS IS NOT AN ANSWER
*** I NEED URGENT HELP ***
AVGARDISK.SYS WILL NOT ALLOW MY LAPTOP TO RUN PROPERLY.
I HAVE NOT HAD PROPER ACCESS FOR DAYS
PLEASE REPLY
PLEASE CAN SOME ONE REPLY
When running Windows Experience Index on Windows 7, it always fails on the disk assessment saying the parameter is incorrect.
If I uninstall AVG it removes the disk driver AVGARDISK.SYS and then WEI runs again.
I install AVG and WEI fails on the disk again.
Hello Ron,
This isn't the expected behavior.
We regret for the inconvenience caused.
We have escalated the case to our senior team. We will get back to you once we get a reply from them.
Your patience is appreciated.
Hi,
We have replied to your other post https://support.avg.com/answers?id=9060N000000EcMr
Please keep the conversation in single thread.
THIS IS NOT AN ANSWER
avgArDisk.sys has stopped my laptop from working properly. I have been coming back for days after repeatedly asking for help to remedy the problem with avgArDisk.sys
Hi there.
5th December 2019
Windows updated today however nothing changes as regards me not being able to get 'on' my laptop as I have always done by entering my correct password and logging into Windows.
Windows 7 Home Premium
Service Pack 1
Hewlett-Packard
HP G56 Notebook PC
Pentium (R) Dual-Core CPU T4500 @ 2.30GHz 2.29 GHz
RAM: 4.00GB
64-bit Operating System
Please can someone reply as occasionally having access via Safe Mode every now and then because of avgArDisk.sys will not permit me to run any other modes, to fix the problem that is that same file avgArDisk.sys, is an irony that wore instantly thin when I lost proper access to my laptop.
I have accidentally posted this matter as an answer on another thread.
It had been days since avgArDisk.sys completely messed up me being able to use my laptop.
In Safe Mode (and No other version of Safe Mode), after getting 'stuck' (hangs) @ avgArDisk…sys for a while, the windows login in page appears. I can type in my password and it is recognised and allows me to login in Windows.
I cannot do that on any Safe Mode option, ie networking etc because the system gets to avgArDisk.sys and just hangs then restarts.
When the laptop starts normally and the Windows 7 login page appears and I put in my correct password it says the my User Interface does not recognise me. Nb: This self password is used in Safe Mode and allows me to login Windows 7
This is a much reported problem since at least April 2019 here and before that in Windows forums.
I simply want to get proper access to my laptop before avgArDisk.sys changed all that.
Please reply.
I don't have a Windows 7 disk. Safe Mode in essence just let's me on.
Please reply with a right and proper solution/patch for the commonly occurring error.
Thanks
AGAIN THIS IS NOT AN ANSWER
*** I NEED URGENT HELP ***
AVGARDISK.SYS WILL NOT ALLOW MY LAPTOP TO RUN PROPERLY.
I HAVE NOT HAD PROPER ACCESS FOR DAYS
PLEASE REPLY
PLEASE CAN SOME ONE REPLY