Hello Shane,
You've reached the AVG community support forum.
We're sorry for the inconvenience caused.
Before we proceed, could you specify whether you're using AVG Internet Security (Home edition) or the AVG Antivirus Business Edition on your computer?
Awaiting your response.
Hi I keep getting a BSOB with the error message what failed avgarpot.sys, i have gone in to admin uninstalled AVG, shut down and restarted, checked for updates, reatarted, reinstall avg business internet (only) and logged back in as my normal user account, but I still keep getting the same error massge (i did the uninstall using the AGV tool. Can anyone help me solve this issue as i can't updown to you tube because of this issue
Hi thank you for your reply, Sorry i got in a muddle, the version I'm using is AVG Ultimate (Multi-Device) in windows 11
Hi I'm not sure how to tell, i'm using it at home, it is AVG Ultimate (Multi-Device)
Thank you for clarifying, Shane.
To further investigate your issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenience.
Hello Shane,
You've reached the AVG community support forum.
We're sorry for the inconvenience caused.
Before we proceed, could you specify whether you're using AVG Internet Security (Home edition) or the AVG Antivirus Business Edition on your computer?
Awaiting your response.