Avgfree 20.3.5200 takes two attempts to run deep scan

General discussion
3

Hi Bill,

If deep scan is already initiated and the interface is closed, it will show the message as the scan is completed.

Then, when you re-initiate the scan again, it will start from the beginning.

If you receive the completed message when initiating the scan for the first time, please repair AVG by referring the step below.

https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus

Keep us posted.

1

Running AVGFree version 20.3.5200. When I try to run Deep Scan, it takes two tries.  The first gives an immediate "Done, No Problem" - and then the second attempt will run the Deep Scan.  Why does it take two attempts now to run the Deep Scan?

2

Hi Bill,

If deep scan is already initiated and the interface is closed, it will show the message as the scan is completed.

Then, when you re-initiate the scan again, it will start from the beginning.

If you receive the completed message when initiating the scan for the first time, please repair AVG by referring the step below.

https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus

Keep us posted.