AVGFree detecting trojan in Dashlane update?

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7

Thanks, both of you. I've submitted AVG's software analyzer report with information from those two Dashlane downloads, and have added the Dashlane folder to the exception list.
Ephraim

6

Hello Ephraim,

We are sorry for the inconvenience caused.
This should be a false positive.
We request you to submit the threat detected sample to us through this link: http://www.avg.com/submit-sample for further analysis.
Before that please add the Dashlane folder to AVG's exception as mentioned in this article: http://avgread.me/18WB2dg .
Please feel free to contact us if you need any assistance.

1

I'm running AVE Free and Dashlane's password manager under Windows 7 (SP2). When recent Dashlane updates downloaded, AVGFree said it detected IDP.Program.D1B0A5C0 as a threat and blocked, deleted, or sequestered several components: ns8FA7.tmp, ns90FF.tmp, and what it said was Windows system's taskkill.exe. This happened twice since December 1 (2016). Dashlane support says it's a false positive and that there's no malware associated with their updates, and they've been trying to get AVG/Avast to update the virus database to fix this.

What does the community know about this? If it's really a false positive, what is AVG blocking, deleting, or moving to the virus vault? Etc.

Thanks –

3

Ephraim, Have a look @ this AVG webpage (http://samplesubmit.avg.com/false-detection). Then also have a look @ this AVG article (http://avgclick.me/AddException).
AVG Guru

5

OK Ephraim, No probs… Bear in mind the extract from the submission link… "Please note that we do not answer back with results as the files are being checked automatically".
AVG Guru

4

Thanks, both of you. I've submitted AVG's software analyzer report with information from those two Dashlane downloads, and have added the Dashlane folder to the exception list.
Ephraim

2

Hello Ephraim,

We are sorry for the inconvenience caused.
This should be a false positive.
We request you to submit the threat detected sample to us through this link: http://www.avg.com/submit-sample for further analysis.
Before that please add the Dashlane folder to AVG's exception as mentioned in this article: http://avgread.me/18WB2dg .
Please feel free to contact us if you need any assistance.