Hi,
Recently it seems that avggui.exe has stopped working (Paid version ), so i can not scan a file to check it for viruses and also the avg icon is missing from the icon tray.
If i double click on the desktop shortcut icon, it does not load up the program either.
Has anyone else noticed these problems ?
Seems to be only since the last update from what i can tell.
Thank you for any help.
Hi Mark,
Let's work together to fix this issue. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.
Thank you for sharing this information with us, Mark.
Glad to hear that everything is in order now. We appreciate your efforts.
Hope, the information you have provided will be helpful to many of our users.
Have a great day!
I found a fix! The remote assisant highlighted ZoneAlarm as the problem. However i do not want to unistall that as i have a paid for version. I contacted ZA support and the problem is/was that their recent update turned on the AntiVirus part of the ZA program, (I only use the firewall). Turning off the ZA anti-virus element and rebooting, fixed the problem, so both programs run fine now
Appreciate your efforts, Mark.
We have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
Hi Mark,
Let's work together to fix this issue. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.