Avgidsagenta.exe error

AVG Protection
8

Hello J,

I understand your concern. It seems that you still have 2016 version of AVG installed in your computer. Please update AVG program in your computer to latest version and check if that fix the issue.

If you have latest version installed, please send us the screenshot http://avgclick.me/getscreenshot of the error message. We will check the same and assist you further.

9

It's not Ultimate, installed Ultimate yet I don't have the Zen or whatever that feature was called. I have license #'s instead.
Turns out I d/loaded AVG_Antivirus_1924.exe and that did the trick, no popups.

1

AVG Internet Security (the one without Zen) getting these errors on 3 machines all WIn7 64bit, started yesterday.
Disabling the web and identity protection portions stops them but I'd like to keep it on.
Any suggestions?

2

This is what "about" shows me:

AVG Antivirus ver # 16.151.8013
Framework ver # 1.143.2.51391
SVG Setup ver # 1.143.2.51391

AVG Antivirus Full (3 computers)

3

No problem, I actually do mean to use both…updating the AVG Antivirus took care of it.
Thanks.

4

Thank you for understanding.
If you have Ultimate subscription then it is not necessary to have a separate license for AVG Antivirus as Internet Security included in Ultimate is the advanced protection program.

5

It's not Ultimate, installed Ultimate yet I don't have the Zen or whatever that feature was called. I have license #'s instead.
Turns out I d/loaded AVG_Antivirus_1924.exe and that did the trick, no popups.

7

JD,
Thank you for providing me the information.
I understand that you still have the old version of AVG Anti Virus installed on your computer.
Please follow all the steps provided in the following article to remove AVG completely from your computer and then continue with a fresh installation : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product

Once uninstalled, please reinstall your AVG Ultimate from http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate

6

J, Is this an AVG 'Business Edition' version?. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru