AVGIDSDriver.sys

Hello Zoltan.
We apologize for the inconvenience caused. Could you please let us know the RAM size, processor details and hard disk size on computer? And also please let us know which version of AVG are you using? Thank you.

Hello folks,

I would like to ask your help if possible. I am a long time AVG user. Since I am using Win 7, my PC is plagued by recurring BSOD (1-2 times a month) referring to AVGIDSDriver.sys causing the crash. I already googled for solutions but found only dozens of registry fixing applications promising help upon purchasing their products.
As far as I remember before Win 7 I did not have this issue and HW is the same.
I have reinstalled both Win 7 and AVG but that did not solve the issue.
Any advice on how to tackle this nuisance, please? Thank you for your help :slight_smile:

Cheers,

Zoltan

Hello Zoltan.
Thank you for getting back to us so quick with the requested information. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:

Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
Fill in your email address, and then click Send output.
We will analyze the received files and provide you with further information.
Thank you.

Hello,

I have ran the Sysinfo tool and uploaded the output.
Cheers,

Zoltan

Hello Zoltan.
We apologize for the inconvenience caused. Could you please let us know the RAM size, processor details and hard disk size on computer? And also please let us know which version of AVG are you using? Thank you.

Hi Avinash,

My PC has 2 GB of RAM. Processor is Inter Core 2 Duo E4700. The system drive is a OCZ-VERTEX3 120 GB SSD. The AVG version is 2016.0.7227.
Thank you :slight_smile: