Hello Mitch. Sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
1) Run the downloaded tool.
2) Click Accept to confirm the license agreement, and then click Continue.
3) Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
4) Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
I have been having high CPU usage and DISK usage associated with AVGRSA.EXE. When someone else reported the same problem, you requested that this utility be run and the results sent to you.
Any help would be appreciated.
Thanks,
Mitch
Hello Mitch. Sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
1) Run the downloaded tool.
2) Click Accept to confirm the license agreement, and then click Continue.
3) Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
4) Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.