I have sent at leasr 2 or 3 screenshots every day for the last 22 days so why don't you just check your records. I have done everything that the "support team" [lol] have suggested apart from giving one of your so-called experts rermote access.
Hi Norman,
Thank you for contacting AVG Community Forum. We are very sorry for the inconvenience. We strive hard to provide our customers the best support. This is not the experience we wanted you to have. As mentioned you are facing issues with the annoying pop-up remainders, Could you please send us the screenshot of it (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)? You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Another day and more annoying pop-up reminders that crash my computer. 6 times yesterday and absolutely no help from what you must jokingly call your "support team".
This constitutes harassment and I am taking legal advice.
Hi Norman,
Thank you for the reply. Upon checking your account, I see your concern was already escalated to our Senior Team and they will contact you through Email as soon as possible. I have also set your case to high priority so you will be addressed immediately. So please reply us from your original post. Thanks for understanding!
I have sent at leasr 2 or 3 screenshots every day for the last 22 days so why don't you just check your records. I have done everything that the "support team" [lol] have suggested apart from giving one of your so-called experts rermote access.
Another one while I was reading your response. If this is "high priority" then I would hate to see low priority.
Hi Norman,
Thank you for the reply. I know this must be frustrating. I am sorry for the inconvenience. We request your patience and cooperation till our senior team get back to you. Thank you for Understanding!