avgToolsSvc.exe is crashing my system

Hello Tracey,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.

Brand new HP computer is crashing after I removed McAffee and put AVG on.  This is the error in the event viewer.  It locks up so that I have to hard boot.   I am running windows 11 pro

User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVG\Antivirus\avgToolsSvc.exe, PID: 4860, ProfSvc PID: 1956.

Hello Tracey,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.