Hello Pauletta. Thank you for contacting us. Is AVG Internet security or AVG Anti virus installed on your computer? I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
Thank you.
Hello Pauletta. Thank you for contacting us. Is AVG Internet security or AVG Anti virus installed on your computer? I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
Thank you.
AVG PC Tuneup consistently reports a problem with avgtp not working properly. Device Manager shows no driver and does not find a file. What do I do to correct the problem. Is this process necesary?