AVGTuneUp on Imac iMac (Retina 5K, 27-inch, 2017)

AVG Performance
6

Hi Sarath 
Thank's for Your reply,
I enclose the demanded screenshot.

Best regardsScreenshot

5

Hi Mogens,

We'll certainly help with your concern.

I request you to share us the screenshot of the scan stuck to check this.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

1

When reaching 89% scanning the program stops processeing, why? And how do I fix this problem?
Best regards Mogens Hansen, DK

2

Hi Sarath 
Thank's for Your reply,
I enclose the demanded screenshot.

Best regardsScreenshot

3

Thank you for the screenshot.

We request you to restart the computer and check for the issue again.

If the issue persist, please reinstall the program.
To uninstall AVG TuneUp Premium, follow these steps:

Click the AVG TuneUp Premium icon in your menu bar and select Open AVG TuneUp Premium.
Ensure the AVG TuneUp Premium window is active, click AVG TuneUp in the menu bar, and select Uninstall AVG TuneUp Premium from the context menu.
In the AVG TuneUp Premium Uninstaller dialog, click Continue.
Enter your system credentials, then click OK.
When the uninstallation is complete, click Finish.

Refer this article for installing the AVG AntiVirus for Mac https://support.avg.com/SupportArticleView?urlname=Install-Mac-AVG-TuneUp-Premium

Keep us posted.

4

Hi Mogens,

We'll certainly help with your concern.

I request you to share us the screenshot of the scan stuck to check this.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.