Hello Rex,
We apologize for the inconvenience caused. This error might have caused due to the visual c++ file corrupted or failed during an update. Please follow the below steps to repair the Microsoft file that will fix this interface issue of AVG.
Download and run this file in your computer and then it will prompt to uninstall or repair. Please click on repair and proceed further. Once the repair gets complete, please restart the computer and check if AVG works fine as usual without any error message.
32-bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
64-bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
If you face any difficulties, feel free to contact us.
I thank you for your rapid response. I have followed your suggestions and did not get the desired results (i.e. still getting the error). Do you have any other suggestions?
I am using AVG Free Version 17.5.3022, Virus definition 170806-0 under Windows 10.
Upon system start and log into Windows, I get a popup titled AVGUI.exe System Error. The message says "The code execution cannot proceed because avgsysa.dll was not found. Reinstalling the program may fix this problem."
I followed its suggestion and removed AVG, restarted the system then reinstalled AVG. The problem persists.
However, AVG is working (as is the user interface). By starting AVG I can use the interface to run scans, etc.
Therefore, this is a false error, but an annoyance just the same. Suggestions?
Rex, I appreciate your efforts in trying to fix the issue. I have sent you an email, please follow the steps in the email to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution.
Do also attach the screenshot of the AVGUI.exe System Error to proceed further.
Thank you.
Hello Rex,
We apologize for the inconvenience caused. This error might have caused due to the visual c++ file corrupted or failed during an update. Please follow the below steps to repair the Microsoft file that will fix this interface issue of AVG.
Download and run this file in your computer and then it will prompt to uninstall or repair. Please click on repair and proceed further. Once the repair gets complete, please restart the computer and check if AVG works fine as usual without any error message.
32-bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
64-bit: http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
If you face any difficulties, feel free to contact us.
I thank you for your rapid response. I have followed your suggestions and did not get the desired results (i.e. still getting the error). Do you have any other suggestions?