Hello Kevin,
I apologize for the delay in responding to you, the issue seems that the "C++ Redistributable for Visual Studio 2015" are corrupted. In this case, we recommend you to repair the C++ Redistributable for Visual Studio 2015 installation from https://www.microsoft.com/en-us/download/details.aspx?id=48145 (please click on the link > click download > download first two .exe files and run that one by one). Please reboot your computer once and check if the issue still persist.
Best regards,
Alok.
HAS this been resolved YET? I am getting this exact error message on W7/Sype/AVG platform. Plus, my Sype has lost its audio component.
I too have uninstalled and reinstalled software as others.
I would have expected an official answer to appear here by now. So is there a solution please.?
Hello Mohammad,
We are sorry for the inconvenience caused. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://avgread.me/1aZxsAV
to send the screen shot.
Thank you.
Dear Mohammad,
Did you get some solution from AVG to overcome the problem wih AVGUIRNA that we both have? Additionally, AVGFree also stops my Google Chrome …
Thank you, Carlos
Hi All,
I'd appreciate an honest answer here. Millions of people have the same error message, because they all use skye, avg on a windows 7 computer. What are you doing with your users? Taking us for a ride? It can not be that hard to get rid of this error message! You are updating our computers all the time! If this is not fixed sonn I have to change to AVAST.
Cheers
Walter
I updated AVG and have the exact same problem. I uninstalled Skype the problem went away. Then it came back when I reinstalled Skype. I even tried adding the file to all of AVG's exceptions with no luck. Ugh!
Mohammad,
We understand this might be disappointing, we request you to download and run/ reapair this MSVCP file.
Refer this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679 , click on "download", select both files, 32 bit:
VSU_4\vcredist_x86.exe and 64 bit: VSU_4\vcredist_x64.exe.
Run it and repair your AVG avgclick.me/RepairAVG to check with the results. Thank you!
Okay here's my thing. I just reformatted my laptop yesterday and I've done installing all the necessary drivers and whatever. Now all that was left was AVG, so I went to their website, downloaded and installed AVG Free, everything was working fine until I restarted my pc. This ANNOYING error really pisses me off so much:
I've tried everything:
Scenario one:
1. Uninstalled Skype
2. Reboot, error disappears
Scenario two:
1. Uninstalled AVG Free
2. Reboot, and of course error disappears.
Oh and I've googled this question and someone else was also having the SAME EXACT ERROR AS I WAS, here. Please help, I don't know what to do and it's driving me crazy.
Hello Mohammad,
We appreciate all your efforts. We are sorry that you are still the same error. So we request you to run a tool and send the AVG diagnostic information. So that we could escalate the case to our senior technician team and they will analyze the log files. Once it is analyzed, they will get back to you via email with a resolution. We have sent you an email with the instructions to run the tool. Please follow the instructions and contact us for further help.
Thank you.
Hello Mohammad,
Thank you for running the tool and sending us the diagnostic information of AVG log files. We have escalated the case to our senior technician team. They will analyze the log files and get back to you via email with a resolution. Your patience is greatly appreciated.
Thank you.
I apologize for the delay in responding to you, the issue seems that the "C++ Redistributable for Visual Studio 2015" are corrupted. In this case, we recommend you to repair the C++ Redistributable for Visual Studio 2015 installation from https://www.microsoft.com/en-us/download/details.aspx?id=48145 (please click on the link > click download > download first two .exe files and run that one by one). Please reboot your computer once and check if the issue still persist.
Best regards,
Alok.
Hello Steven,
Sorry to hear that. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click here to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04721386 by copying and pasting it from this email
Click send output
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject
As soon as we receive the data, we will analyze the files and provide you with further information.
Best regards,
Bhuvana, AVG Customer Care.
Dear Ranjani,
I still get the same error.
Hello Mohammad,
We are sorry for the inconvenience caused. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://avgread.me/1aZxsAV
to send the screen shot.
Thank you.
Dear Mohammad,
Besides the very same error that you reported above, also Google Chrome crashes. I have noticed that the problem must be related with the component Online Shield. When I disable it, Chrome works well.
But what's the point of having an antivirus if you have to disable such an important component??
Please let me know if you experience the same issue?
Best regards, Carlos
Dear Mohammad,
Did you get some solution from AVG to overcome the problem wih AVGUIRNA that we both have? Additionally, AVGFree also stops my Google Chrome …
Thank you, Carlos
HAS this been resolved YET? I am getting this exact error message on W7/Sype/AVG platform. Plus, my Sype has lost its audio component.
I too have uninstalled and reinstalled software as others.
I would have expected an official answer to appear here by now. So is there a solution please.?
I updated AVG and have the exact same problem. I uninstalled Skype the problem went away. Then it came back when I reinstalled Skype. I even tried adding the file to all of AVG's exceptions with no luck. Ugh!
Oh yeah I'm sorry for that, this is the screenshot
That is the error I'm getting whenever I'm booting up my laptop.
Hi All,
I'd appreciate an honest answer here. Millions of people have the same error message, because they all use skye, avg on a windows 7 computer. What are you doing with your users? Taking us for a ride? It can not be that hard to get rid of this error message! You are updating our computers all the time! If this is not fixed sonn I have to change to AVAST.
Cheers
Walter