Hello Sue,
We regret to hear about the inconvenience caused, please reboot your computer in Safe mode. Click on the link to show how to reboot in safe mode : http://avgread.me/1JwmD6g
Please uninstall the AVG Ultimate entirely, click on the link to show how to uninstall AVG : http://avgread.me/1DEtNP0
Please reboot to normal mode, install the AVG Ultimate 2017 version : http://avgread.me/19OHofR
Please, feel free to let us know if you require any further assistance. Thank you.
I am unable to login to Windiws 10 and get error message avguix.exe bad image message?
Hello Sue,
We regret to hear about the inconvenience caused, please reboot your computer in Safe mode. Click on the link to show how to reboot in safe mode : http://avgread.me/1JwmD6g
Please uninstall the AVG Ultimate entirely, click on the link to show how to uninstall AVG : http://avgread.me/1DEtNP0
Please reboot to normal mode, install the AVG Ultimate 2017 version : http://avgread.me/19OHofR
Please, feel free to let us know if you require any further assistance. Thank you.