AVGUIX.EXE detection of a Trojan Horse Generic38.BLWQ - False positive?

Viruses & Threats
9

Hello Chris,

This seems to be a false detection. Please send me the screenshot http://avgclick.me/getscreenshot of the AVG detection pop-up you see on your computer and the version of AVG installed.

I will check the same and assist you further.

1

Hello,

Wondering if anyone can shed any light on whether or not this is a false positive.  A few of my workstations have found a "trojan horse generic38.blwq" virus in an AVG core file, "c:\program files (x86)\AVG\Framework\Common\avguix.exe" (1552).

Worried that if I quarantine it, AVG will stop working.  Anyone know if it is a false positive?
Thanks,
Chris

2

Not sure if the image went through.  Please advise.  Thanks.

3

Chris, Screenshot is visible within your Community topic.
AVG Guru

4

User-added image
Hopefully this helps - thanks for your response.
Chris
This is the only screenshot I'm working with, from the admin console.

5

Chris, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

7

Hello Chris,

This seems to be a false detection. Please send me the screenshot http://avgclick.me/getscreenshot of the AVG detection pop-up you see on your computer and the version of AVG installed.

I will check the same and assist you further.

8

Chris, If it is Business Edition!.. General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru

6

Thank you for the screenshot.

Please let me know the name of the AVG program installed.

If you have business edition, please get connected with our business supportt http://www.avg.com/us-en/customer-support-business for further assistance.