Hello Leah,
We regret for the inconvenience caused. Please click on the following link http://bit.ly/1EC8H4H and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.
Hi,
I have a subscription to AGV on my Android phone (OnePlus 3) which comes with the ability to lock apps which is very handy except that the handset has an option to clean background processes and this stops the AGV asking for the PIN.
AGV runs as an administrator and all permissions are on to support the anti-theft.
My concern is that someone could access any app, even if it is protected simply by hitting this button and i cannot put a PIN on this.
Please advise
I have a subscription to AGV on my Android phone (OnePlus 3) which comes with the ability to lock apps which is very handy except that the handset has an option to clean background processes and this stops the AGV asking for the PIN.
AGV runs as an administrator and all permissions are on to support the anti-theft.
My concern is that someone could access any app, even if it is protected simply by hitting this button and i cannot put a PIN on this.
Please advise
Leah, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
Hello Leah,
We regret for the inconvenience caused. Please click on the following link http://bit.ly/1EC8H4H and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out necessary details and click on Email option. Our AVG mobile team will reply back to you via email as soon as possible.
Thank you.