Hi Pascal,
I apologize for the delay in response.
We have received answers about your concern from our senior team.
1. We'd need the specific detected sample (original, i.e. before the quarantine happened); we suspect a file may have been removed from the zip file - but there are other files inside, that's why the ZIP was left.
2. The original time stamps are not stored in quarantine. This suggestion has been forwarded to our development team.
Hi Pascal,
I apologize for the delay in response.
We have received answers about your concern from our senior team.
1. We'd need the specific detected sample (original, i.e. before the quarantine happened); we suspect a file may have been removed from the zip file - but there are other files inside, that's why the ZIP was left.
2. The original time stamps are not stored in quarantine. This suggestion has been forwarded to our development team.
Hello Pascal,
It is necessary to check whether the scan for archives option is enabled for AVG scan.
To check this, open AVG Antivirus program.
Click on "Menu–>Settings–>General–>Basic Protection–>Scans".
You will see four type of scans. Click on each tab and scroll down to see whether "scan all archives" option is enabled.
If not, click on it and then perform the scan. This will scan the zip and other compressed files.
Regarding the date that you mentioned, when you restore the file to original location, the file will be rewritten which will change the creation and last modified date. If you use "Restore as" option and restore the file to a different location, then you will have two copies of the same file. Original file's date time will be unaltered and the second copy's date/time will be set to restored time.
Dear Sir or Madam,
I want to report a bad behavior of the AntiVirus when restoring files from the quarantine:
1. It leaves unpacked files in folders as e.g. "file.zip (1)" and doesn't delete them after they have been scanned.
2. The creation and last modified date of the restored files (and the folders they are in) are from the scan date and not the original date, that is an absolutely no-go.
Please forward to the develpers, thanks.
Kind regards
Pascal
We'll check this with the concerned team & write back to you after receiving the info from them. Thank you for your understanding in advance!
Hello Balas,
of course everything is set to "scan all archives", I don't see how that is relevant to the problem.
Also nobody will want to restore the accidentally quarantined files into another folder. Nothing you wrote addresses the original problem.
It's like some alibi answer just because you have to write something.
Hello Pascal,
It is necessary to check whether the scan for archives option is enabled for AVG scan.
To check this, open AVG Antivirus program.
Click on "Menu–>Settings–>General–>Basic Protection–>Scans".
You will see four type of scans. Click on each tab and scroll down to see whether "scan all archives" option is enabled.
If not, click on it and then perform the scan. This will scan the zip and other compressed files.
Regarding the date that you mentioned, when you restore the file to original location, the file will be rewritten which will change the creation and last modified date. If you use "Restore as" option and restore the file to a different location, then you will have two copies of the same file. Original file's date time will be unaltered and the second copy's date/time will be set to restored time.