Bank Authentication not working after installing AVG

AVG Performance
5

Hello Smari,

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm the exact bank site in which you are facing this issue?
2. What are all the AVG products installed in your device?
3. If you have AVG Secure VPN or AVG Anti-track, kindly try to disable one by one and check the status. 
4. Confirm the operating system installed in it. 

Keep us updated. Thank you.

1

Installed AVG Internet Security.
My dual-factor authentication with my bank doesn´t work. Turning off basic protection doesn´t help.

Any suggestions?

Thanks

4

Hello Smari,

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm the exact bank site in which you are facing this issue?
2. What are all the AVG products installed in your device?
3. If you have AVG Secure VPN or AVG Anti-track, kindly try to disable one by one and check the status. 
4. Confirm the operating system installed in it. 

Keep us updated. Thank you.

2

Thank you for writing us back, Smari.
We are glad that your issue has been resolved.
If you need any further assistance, please feel free to contact us. We are always happy to help you.
Thank you.

3

I think the problem si resovled

thanks