Hello Wayne,
Thank you for contacting AVG community,
I apologize for the inconvenience caused. This is not usual behaviour of AVG Internet Security. I will definitely inform this issue to our Senior team. Please make sure to reactivate the AVG Internet Security by following the below article:
Activating an AVG Internet Security: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=activate-avg-internet-security&q=activate+internet+Scurity&supportType=home) .
Thank you for understanding.
I pay for full protection. Why have I been downgraded to basic? Can anyone explain this. This has happened twice now. I am seriously considering leaving AVG for good over this issue.
Hello Wayne,
Thank you for contacting AVG community,
I apologize for the inconvenience caused. This is not usual behaviour of AVG Internet Security. I will definitely inform this issue to our Senior team. Please make sure to reactivate the AVG Internet Security by following the below article:
Activating an AVG Internet Security: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=activate-avg-internet-security&q=activate+internet+Scurity&supportType=home) .
Thank you for understanding.