Battle.net launcher seems to be blocked

AVG Protection
3

Hi Anna,

We are sorry to hear this.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

1

Dear AVG

I'm having trouble with getting to play World of Warcraft.
I cannot get connected to the BlizzardGames - /Battle.net launcher each time I have either closed the launcher or turned off my computer.
I have to disconnect AVG in order to access the launcher.
I have added Battle.net and World of Warcraft folders to the exeptions in my AVG settings, and the launcher shortcut to the allowed apps. But this didn't help.

What am I possibly doing wrong?
I've seen another post in here with same problem in the past ('Battle.net launcher blocked by AVG' as of December 29, 2018), but can't find a solution in the answer
Can you please help?

Thanks in advance

2

Hi Anna,

We are sorry to hear this.

We will help you to resolve the issue.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.