Been charged by AVG that I DID NOT authorize

AVG Subscription
2

Hello Mary,

We apologize for the inconvenience.
We've checked and we can see that you've already raised a refund request with our concerned team.
We'd like to inform you that our concerned team have processed your refund and have sent you an email confirmation.
Please check your inbox/spam folders to find the email. Feel free to write back  to us if you have further queries.

3

Hello Mary,

We apologize for the inconvenience.
We've checked and we can see that you've already raised a refund request with our concerned team.
We'd like to inform you that our concerned team have processed your refund and have sent you an email confirmation.
Please check your inbox/spam folders to find the email. Feel free to write back  to us if you have further queries.

1

Was charged on my credit card TODAY for $96.74 that I DID NOT authorize. Please get in touch with me ASAP. Thanking you for a speedy response.

mbchewy@yahoo.com