Been downgraded to free antivirus

AVG Protection
3

Hello Pat. 
We are sorry for the inconvenience.
This isn't expected behavior? Did you install an AVG or Windows update recently? 
I would request you to reactivate AVG Internet Security using the paid activation code. I have sent an email containing activation instructions for your convenience. 

Please check your inbox and spam box as well.

1

Hi there

Just got a message from AVG that I have been downgraded to free antivirus. This is despite being fully subscribed. I have not option provided to question or query this - just happened. I would like to get my full protection back thanks

2

Hello Pat. 
We are sorry for the inconvenience.
This isn't expected behavior? Did you install an AVG or Windows update recently? 
I would request you to reactivate AVG Internet Security using the paid activation code. I have sent an email containing activation instructions for your convenience. 

Please check your inbox and spam box as well.