Behaviour shield and/or ransomware are randomly closed at every start up

Hello Eric,

Please accept our sincere apologies for the inconvenience caused.
We've sent you an email with further assistance. Please check your inbox/spam folders for the email and use it to revert to us.

I have three times responded to AVGs request to forward a screen shot of the Behaviour Shield failing to open on booting up. I have followed the instructions given but each time I get an IMMEDIATE response that they are unable to identify the subject matter… Just what do I have to do to get through to them?

Hello Eric,

Please accept our sincere apologies for the inconvenience caused.
We've sent you an email with further assistance. Please check your inbox/spam folders for the email and use it to revert to us.