Being asked every few minutes to buy AVG pro which I have already bought and paid for

AVG Protection
1

I have tried to get in touch with you since I downloaded Win 10 as I am told my subcription has run out I bought the programme on June 5/6th

2

Hello Pam,
I am sorry for the inconvenience caused. May I know in which AVG product you facing this issue ? May I know you have activated the product ?

Thank you.