Being billed often, too often. then asking me to type the letters provided on screen to avoid having

Malcolm, Please contact Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY) . 
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And here we go again and again and again. If you can't figure some way to fix
your problems of billing and asking me to fix it, then ask your support center
to grab the problem. And if this continues i'm giving notice and will quit~MTB
                             malcolm.brown72@yahoo.com
                             (602) 770-0119

Malcolm, Please contact Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY) . 
AVG Guru